Original TPNer Sharon Love sits at the helm as CEO of the agency she helped build. Her impressive career in the retail and commerce space has earned her esteem among colleagues, peers and top-tier clients alike. She is a highly sought-after advisor and partner within the global agency network.

Sharon is a passionate advocate for both clients and employees. She focuses on providing a respectful work environment that takes care of everyone and provides safe and inspiring space to do the best work. “I work here, too,” she says, “and I want this to be a place we all want to come back to, day after day.”

Outside TPN, Sharon has been a trustee of the Women’s Sports Foundation for 15 years, on the board of Access Circles/WHAM! and a proud contributor to the Central Park Conservancy and The New York Women’s Foundation. When not at work, Sharon can be found walking her chocolate lab, Nuna, in Central Park or jet-setting with her husband Neil for another adventure.

Rich Feitler is the quarterback of our team and responsible for the growth and development of the agency. Under his leadership, TPN has enjoyed over 30 years of successfully making the buy happen for some of the largest and most iconic brands and retailers in the world.

Always asking questions and looking to the future, Rich continually drives TPN to deliver true connected commerce working with agency and client leaders to foster collaboration and creative thinking. Chief Commerce Officer Joe Scartz describes Rich as “the pillar of vision, innovation and drive that propels TPN forward.” A champion of talent, Rich has instituted several enduring initiatives that recognize and develop TPNers.

When not championing our agency efforts, Rich can be found advancing other causes he believes in as a board member at Vassar College, Steppenwolf Theatre and Lincoln Park Zoo.

Tim Austin has served as the cornerstone of TPN’s creative department for nearly 30 years. Tim’s positive approach to his work, collaborative spirit and expertise across the retail and commerce space combine with his original thinking, vision and imagination. That’s resulted in groundbreaking, award-winning campaigns for our clients.

TPN’s President & COO, Rich Feitler, describes Tim: “He is an unflappable leader with a relentless dedication to the idea itself, which defines TPN’s creative standard of excellence.“

If you’re looking for Tim on the weekends you can find him tinkering with his hot rod with his daughter or channeling his inner Tony Hawk on his skateboard with his son.

Kayla Waters is the cornerstone of our finance department, leading our global finance operations and steering the health of the business as TPN’s CFO.

Her keen understanding of international finance coupled with her proactive lens continues to elevate our operations and steady our resources. Time and time again, this approach results in better accuracy, efficiency, and accountability for our clients and a more fulfilling and cost-effective result for everyone involved.

Tracy Faloon, colleague and Chief Client Experience Officer, says, “Kayla is a trusted and respected teammate and empowers our leadership while providing smart solutions for our entire agency.”

Kayla’s wanderlust is only matched by her desire for adventure and great cuisine. She tries to add one new stamp to her passport every year and packs a little action in every getaway. Some of her favorite excursions have been paragliding, bungee jumping, and skydiving.

Joe Scartz is a trailblazer in every sense of the word. His history of accomplishments in marketing, digital and eCommerce made him an easy choice to lead TPN’s Digital Marketing + Commerce and Retail Technology teams, as well as TPN’s digital consultancy – Velocity Commerce Group.

He champions the agency’s digital commerce strategy initiatives, plus mobile, social and traditional eCommerce solutions for our clients.

When not leading his team at work, Joe can be found with his team at home, rooting for the Red Sox or gearing up for the next edition of his podcast, Mo + Jo’s Epic Tech Talks.

Tracy Faloon was instrumental in TPN expanding across the pond, shifting the agency’s focus towards a more digital and customer experiential approach.

She has a proven track record in operationalizing and introducing best practices and managing profitable teams both domestically and internationally. Speaking to her ability to help retailers thrive in today’s competitive marketplace, TPN CEO Sharon Love adds, “Tracy is a master at creating efficiencies that drive smarter work and free up time for more thought leadership and innovation.”

Tracy loves to travel and racks up passport stamps when she’s not working hard for our clients. She is truly a Francophile, making frequent stops in her favorite city, Paris.

Sarah Cunningham is an industry veteran in the shopper, retail commerce and brand engagement experience, creating strategic solutions to make the buy happen for clients in the CPG, consumer electronics, telecommunications, apparel, digital and credit services industries.

She is best described as a strategic and seasoned brand builder of business accounts. Her curiosity to find an innovative, unique and better approach results in winning work and authentic connections and has defined Sarah as a go-to source of insight and inspiration within the commerce space and elsewhere.

Sarah brings her smarts, energy and passion to everything she does, within the agency hallways and beyond. A devoted mother, friend and proud Michigan alumna, Sarah is an example of how women don’t have to sacrifice to have families – it’s possible to go big at work, at home and in our communities.

Cheryl Policastro contributes over 25 years’ experience to TPN, with expertise in analytics & insights, brand management and shopper marketing.

Cheryl is the champion of insight-driven strategies and weaving a thoughtful approach into each and every client, project and initiative within the agency. Peers and clients alike trust her vision, approach and ability to see a problem as an opportunity for growth.

When not at TPN, Cheryl finds inspiration outdoors while hiking, kayaking, biking and skiing. After a long day of adventure, she enjoys fabulous food and wine with the company of her sons.

Christy O’Pella oversees TPN’s Dallas and Bentonville offices as well as several of the agency’s largest global accounts.

With 25 years’ experience, she is a veteran in driving successful shopper marketing initiatives, as well as retailer and consumer activations for some of the world’s most iconic brands.

Christy serves as dean of TPNU, the agency’s internal education initiative, as well as the mentorship program, providing guidance, support and advice to employees who take part.

In her out of office email, Christy will say she’s adding stamps to her passport, as she’s an avid globetrotter.

As a TPN veteran who has been part of the fabric of the agency for over 20 years, Carolyn infuses her retail, digital, integrated brand development and CPG experience across noteworthy organizations.

Carolyn led the initial development and growth of TPN’s customer-specific expertise, and worked to build the client and internal processes with key CPG clients. She is a constant innovator, while relentlessly maintaining the integrity of the brand.

Her colleague, TPN Managing Director Jon Schultz, adds, “Carolyn is a true pillar of the agency, and is a trusted advisor to our clients and internal teams.”

When not at TPN, Carolyn spends time with her husband and four kids or volunteering in the community. She is also a proud UW Badgers fan and avid yogi.

Jon Schultz has been with TPN for 15 years and is an integral member of our Chicago office. His experience includes work in a wide range of categories – from automotive, to retail – across a variety of media serving different audiences.

Jon has significant experience working with packaged goods, having created iconic programming for legendary and historic brands. He believes every initiative we touch is an opportunity to be innovative and this approach has resulted in not only award-winning work but decades-long partnerships with our clients.

Chief Growth Officer Sarah Cunningham describes Jon as “the Tom Brady of our office. Each and every year he gets better, and he carries his team with him to share in the glory.”

As much as he loves his TPN family, Jon enjoys his time spent with his actual family, and the summers “up north” at Lake Delavan, Wisconsin. He is also an active golfer, best known for his signature 5:00am tee time.

Elaine is one of the creative leads at TPN, with experience working on some of our biggest clients in the CPG, confection and alcohol spaces.

Elaine has embraced a world of multifaceted marketing. She believes in building creative with rigor and fresh ideas with good bone structure.

She leads the Innovation Thinking initiative at TPN and is a member of the Neuromarketing Science & Business Association (NMSBA). Elaine’s work covers a wide spectrum, illustrating flexibility and drive to discover what’s new, what’s next and what if. In 2022, Elaine was recognized by ADCOLOR (in partnership with Google)  as a leader in their inaugural class.

Elaine is passionate about many things, and those passions bridge her at-work and at-home realms: nurturing people, design thinking, improv and Legos.

Eric Ehrlich is a strategic, thoughtful and creative brand storyteller, a part of his professional skillset he uses in crafting compelling brand experiences for his clients.

“To say that Eric is a creative visionary is an understatement,” Tim Austin, CCO, says. “He elevates the work with his passion, his vision and his commitment.” Eric is highly sought after for his creative mind in the technology space, TPN’s culture initiatives and his holistic point of view when it comes to industry trends. He is a true champion of his team and empowers them to stay true to the idea and its authenticity.

Eric merges his creativity and Star Wars fandom to serve more altruistic ends. Eric and his husband travel the galaxy as real-life stormtroopers to brighten kids’ days for charities like the Make-A-Wish Foundation.

Brynna Ogletree has been an instrumental part of TPN for over a decade; her ability to think in a way that is unique, memorable and heartfelt is woven into each and every project that she touches.

Brynna spearheads the visionary framework for many of our clients, internal initiatives and the TPN brand itself.

President and COO Rich Feitler shares, “Brynna contributes an invaluable perspective to commerce marketing through her diverse experience as a writer, an artist, a promo conceptor and a creative visionary. This combination gives her a unique focus on continually producing powerful work that changes minds, touches hearts and drives action.”

What some may not know is Brynna is a watch collector, musician, singer and songwriter.

Ally Gill is an industry veteran, with over 20 years of experience in shopper and retail marketing. Her background in activation in promotion has made her an asset in the eyes of both the agency and her clients.

Ally understands nuance in the shopper journey; she successfully communicates her vision and executes on-strategy campaigns that have earned her high accolades.

A resident of the Big Apple, she’s always in a New York state of mind, soaking up all the city has to offer, from visiting the Botanical Gardens to going to a show on Broadway. To get away from the hustle and bustle, Ally knows just the right place to meet for an intimate evening with friends and a nice glass of wine.

Joann Ferguson has over 20 years of experience in brand development and management. Her natural energy, curiosity and concern for the consumer have fortified her leadership in account service.

Joann puts her years of working client-side to use by marrying both organizational and customer needs. She uses her experience to make more seamless interactions between brands and consumers, understanding what their concerns are and what makes them tick in order to start an effective dialogue between the two.

Joann is TPN’s resident sommelier. While not technically certified, her passion for wine has taken her around the world and been a part of her career. Having worked in a tasting room, in a bottling line and even as an instructor, she loves to share her appreciation for the good stuff.

Ruth Stainton brings a well-rounded perspective on shopper marketing shaped by 19 years of agency experience plus 5 years spent on the client side prior to crossing over. As a result, she has developed a multifaceted methodology for producing effective and insightful integrated campaigns for clients of all kinds at TPN’s UK office.

From strategy to execution, Ruth is the driving force behind the delivery of disruptive ideas for a wide range of well-known blue chip brands, both in the UK and abroad. She fosters collaborative client relationships built on trust, research and proven results to reinforce alliances with existing partners and pave the way for new business. Ruth is passionate about her involvement in shopper marketing, as well as the opportunity to lead such a talented team in further shaping the future of the industry.